Terms of service

Terms of Service

Last updated: September 8, 2026

1. Overview

This website is operated by COHÉSION Collective, a multi-vendor retail boutique owned and operated by Stacia Thompson Impact Collective LLC, located at 2224 Northwestern Avenue, Suite 107, Racine, Wisconsin 53404. Throughout the site, the terms we, us and our refer to COHÉSION Collective and to Stacia Thompson Impact Collective LLC.

Pause Shop is the book, journal and digital product line of Stacia Thompson Impact Collective LLC and is sold through COHÉSION Collective. This website may be reached at pauseshop.staciathompson.com. References to our store, our site or the Service include both names.

COHÉSION Collective offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Products, Vendors and Availability

COHÉSION Collective is a multi-vendor retail boutique. Certain products sold through this website are made, supplied or fulfilled by independent third-party makers and vendors who sell through our store and our physical location inside the Maltworks Building in Racine, Wisconsin. We make reasonable efforts to describe these products accurately, but formulations, ingredients, scents, packaging and availability are set by the individual vendor and may change without notice.

Certain products are available exclusively online or exclusively in store. These products may have limited quantities and are subject to availability. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor or mobile display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

4. Handmade and Personal Care Products

Many items sold by COHÉSION Collective are handmade in small batches. Slight variation in color, scent, texture, weight and finish is normal and is not a defect.

Bath, body, skincare and personal care products sold through our store, including those made by our independent vendors, are cosmetic products. They are not drugs and are not intended to diagnose, treat, cure or prevent any disease. Statements about these products have not been evaluated by the U.S. Food and Drug Administration. Always review the ingredient list before use, patch test new products, and consult a qualified healthcare professional before using any product if you are pregnant, nursing, taking medication or managing a health condition. Discontinue use if irritation occurs.

Herbal preparations, tinctures and supplements sold through our store are offered for general wellness purposes only. They are not medical advice and are not a substitute for care from a licensed healthcare provider.

5. Digital Products and Downloads

Certain products sold by COHÉSION Collective, including journals, planners, printables, card decks and other digital files, are delivered electronically by email or download link after purchase.

Digital products are licensed, not sold. Your purchase grants you a personal, non-transferable, non-exclusive license to use the file for your own personal or single-household use. You may print copies for your own use. You may not resell, redistribute, share, upload, sublicense or claim authorship of any digital product, in whole or in part, and you may not use any digital product for commercial purposes without our prior written permission.

Because digital products are delivered immediately and cannot be returned, all sales of digital products are final and are not eligible for refund or exchange, except where required by applicable law. If you have trouble accessing or downloading a file, contact us and we will make it right.

6. Events, Workshops and Tickets

Tickets to events, workshops, retreats and experiences hosted or sold by COHÉSION Collective are subject to the specific terms listed on the product page for that event, including date, time, location, age requirements and capacity.

Unless the event listing states otherwise, event tickets are final sale and non-refundable. Tickets may be transferred to another attendee by contacting us in advance with the new attendee name. If we cancel or reschedule an event, you may choose a full refund or a transfer of your ticket to the rescheduled date.

Attendees are responsible for their own safety and for disclosing any allergies, sensitivities or accommodations needed in advance. By attending, you consent to being photographed or recorded for our promotional use unless you notify us in writing before the event.

7. Pricing, Orders and Payment

Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Applicable Wisconsin sales tax is calculated and applied at checkout.

8. Shipping, Pickup and Returns

Orders are shipped or made available for local pickup at our Racine location as described at checkout. Shipping timeframes are estimates and are not guaranteed. Risk of loss passes to you upon delivery to the carrier.

Returns and refunds are governed by our Refund Policy, which forms part of these Terms of Service.

9. Gift Cards

Gift cards are redeemable for merchandise at COHÉSION Collective and do not expire. Gift cards are non-refundable, cannot be redeemed for cash except where required by law, and cannot be replaced if lost or stolen.

10. Accuracy of Billing and Account Information

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

11. Optional Tools and Third-Party Links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools as is and as available, without any warranties, representations or conditions of any kind and without any endorsement.

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites and do not warrant and will not have any liability for any third-party materials or websites. Please review carefully the third party's policies and practices before you enter into any transaction.

12. User Comments, Feedback and Submissions

If you send us creative ideas, suggestions, proposals, plans, reviews or other materials, whether online, by email, by postal mail or otherwise, you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service. We reserve the right, but are not obligated, to monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

13. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which forms part of these Terms of Service.

14. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

15. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any regulations, rules, laws or local ordinances, to infringe upon or violate our intellectual property rights or the intellectual property rights of others, to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate, to submit false or misleading information, to upload or transmit viruses or any other type of malicious code, to collect or track the personal information of others, to spam, phish, pharm, pretext, spider, crawl or scrape, for any obscene or immoral purpose, or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

16. Intellectual Property

All content on this site, including the COHÉSION Collective and Pause Shop names and logos, text, graphics, photographs, product descriptions, book and journal content, card decks, printables and other digital products, is the property of Stacia Thompson Impact Collective LLC or its vendors and licensors and is protected by United States and international copyright and trademark law. Nothing in these Terms grants you any right to use our trademarks or content without our prior written permission.

17. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided as is and as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall COHÉSION Collective, Stacia Thompson Impact Collective LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Service or any products procured using the Service. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

18. Indemnification

You agree to indemnify, defend and hold harmless COHÉSION Collective, Stacia Thompson Impact Collective LLC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

19. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

20. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services.

21. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

22. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be brought in the state or federal courts located in Racine County, Wisconsin.

23. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

24. Contact Information

Questions about the Terms of Service should be sent to us at:

COHÉSION Collective
2224 Northwestern Avenue, Suite 107
Racine, WI 53404
Email: info@staciathompson.com
Phone: 262-331-4072